Havenu Holiday Apartments

Last updated: [Date]

Welcome to Havenu! These Terms and Conditions govern your use of our website and our vacation rental services. By accessing or using our platform, you agree to these terms. Please read them carefully before proceeding.

1. Acceptance of the terms and conditions

By using Havenu's website and services, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Eligibility

To use our services, you must be at least 18 years old and legally competent.

3. Booking and Payment

• All bookings must be made through our website.
• The payment terms, including deposits and cancellation fees, are listed in the booking confirmation.
• Havenu reserves the right to cancel bookings that violate these terms and conditions.

4. Cancellation and Refund Policy

• Cancellation policies vary depending on the property. Please refer to the individual property description for details.
• Refunds are subject to the conditions stated at the time of booking.
• In case of no-show or short-notice cancellation, the booking amount may be retained in part or in full.

5. Obligations of guests

• Guests must respect the accommodation, its house rules, and the surrounding neighborhood.
• Any damage caused during your stay must be reported and may be billed.
• Illegal activities on the premises are strictly prohibited.

6. Obligations of the hosts

• Hosts must provide accurate descriptions and keep their accommodations in a habitable condition.
• Any disputes regarding the accommodation must be reported to Havenu immediately.

7. Liability and Disclaimer

• Havenu acts as an intermediary between guests and property owners. We are neither owners nor managers of the accommodations offered.
• We accept no liability for injuries, damages or losses that may occur during a stay.
• Users bear all risks associated with renting and staying in the offered accommodations.

8. Data Protection Policy

Your personal data will be processed in accordance with our privacy policy. This describes how we collect, use, and protect your data.

9. Changes to the Terms of Use

Havenu reserves the right to update these Terms of Use at any time. Continued use of the platform constitutes acceptance of the amended terms.

10. Applicable Law

These Terms of Use are governed by the law of [your jurisdiction]. Any disputes will be adjudicated in the competent courts in [your jurisdiction].

If you have any questions or need support, please contact us at [your contact details].

By using Havenu, you confirm that you have read and accepted these terms of use.